Welcome to MulaAktif.com. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

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1. General

• Mula Aktif is a Malaysian-based brand selling ready-made and custom-designed sportswear.
• All transactions are subject to the laws of Malaysia, particularly under the Consumer Protection Act 1999 and eCommerce regulations.
• We reserve the right to amend these terms at any time without prior notice.

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2. Products & Pricing

• All product descriptions, images, and prices are correct at the time of listing.
• Prices are shown in Malaysian Ringgit (RM) and are inclusive of SST (if applicable).
• We reserve the right to adjust prices or discontinue items without notice.
• Actual product colors may vary slightly due to screen differences or printing batches.

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3. Orders & Payment

• Orders will only be processed after full payment is received.
• Payment methods accepted include FPX, Credit/Debit Card, eWallet, and Bank Transfer.
• You are responsible for providing accurate order information. We are not liable for delays or errors caused by incorrect details.

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4. Custom Orders

• For personalized jerseys (e.g., name, number, team logo), please ensure accuracy before confirming.
• No changes or cancellations are allowed once production has begun.
• Production timelines are estimates and may vary based on design complexity or order volume.

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5. Shipping & Delivery

• Shipping fees and estimated delivery times are detailed in our Shipping Policy.
• We are not responsible for delays caused by courier services or incorrect addresses.
• Risk of loss passes to you once the order is handed over to the courier.

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6. Returns & Refunds

• Please refer to our Refund Policy for details on eligibility and procedures.
• Custom or personalized items are not refundable, except in cases of defects or production errors.

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7. Intellectual Property

• All designs, logos, images, and content on this website are the property of Mula Aktif.
• Unauthorized use, reproduction, or redistribution is strictly prohibited.

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8. User Conduct

By using our site, you agree not to:

• Use the website for fraudulent or unlawful activities
• Violate any intellectual property rights
• Interfere with our systems or attempt to breach security

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9. Limitation of Liability

• Mula Aktif is not liable for any indirect or consequential damages arising from the use or misuse of our products.
• Liability is limited to the value of the product purchased.

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10. Contact Us

If you have any questions about these Terms & Conditions, please contact:
📧 mediaunggul.com@gmail.com